The only way we can retrieve reviews for Apartments.com is through the API, which means your locations must be connected via OAuth.
In order to do this, you must reach out to your Apartments.com/Costar contact in order for them to provide you with a separate, generated API password to enter under your Third Party Logins.
Once this has been done,
- Go to Settings > Third Party Logins.
- Select Add Apartments Login.
- Enter the username used to log in to your Apartments account and the password generated specifically to connect via the API (this will be different from the password you use to log in to your Apartments account).
- Click Add Apartments Login.
- Once your login has been successfully added, this should prompt an automatic check on all your profiles to connect them via OAuth.
If you have any additional questions or run into any issues, please contact us at firstname.lastname@example.org!