Adding new suggested responses can help you efficiently respond to reviews if you're on the go or need to respond quickly to a large amount of reviews at one time.
To add a suggested response:
- Begin by going to your Settings tab.
- Select Suggested Responses and then Add Suggested Responses.
- Select the type of review you'd like to add a response for based on sentiment.
- Type your response with any Replacement Keys you'd like to use and select Create.
- That's it! Your response will now show up when you're managing review responses for that type of review.
Note: You will always be able to edit any suggested response you select before posting!