Can I change the response text shown in the boxes that appear when I respond to reviews?
Yes, you can!
- You can edit any suggested responses by first going to your Settings tab.
- Select Suggested Responses.
- Click on the icon next to the response you want to edit based on sentiment.
- Click Update once you're done making changes.
Note: You can make use of Replacement Keys like FIRST_NAME, COMPANY_NAME, LOCATION_NAME, etc. to personalize your responses!